Customer relationship

The purpose of this process is to build up a long term relationship with the customer and provide support and guidance through all projects and problems that could arise. Constant contact with the customer is as essential as fully understanding the customer’s needs. The knowledge for this process is as follows:
 * Accurate behavior and appearance at any time
 * Confidence and negotiations skills
 * Fully understand the OpenSolutionIT portfolio
 * Know the competitors and their offered portfolio